Virgin Trains becomes first company in the world to use RCS-based messages commercially for customer campaigns
Rich Communications Services (RCS) messaging is a new mobile industry communications standard that allows Virgin Trains to send rich ‘Chat’ to help deliver seamless customer journeys Virgin Trains has partnered…
Virgin Trains extends flexible Fridays for eight more weekends
Eight more weekends of flexible Friday travel from London Savings of more than £100 on walk-up fares to destinations on West Coast route Extension follows success of initial promotion during…
Iron Maiden’s Trooper beer a big hit with Virgin Trains’ customers
Virgin Trains has partnered with Iron Maiden and Stockport-based brewery Robinsons to offer their customers one of the most unique beers around. The multiple award-winning Trooper beer, which takes its…
Virgin Trains completes handover of East Coast business to LNER
Virgin Trains East Coast franchise achieved industry-leading passenger satisfaction levels Investment sets foundation for next step-change in improvements for passengers Stagecoach/Virgin praise staff for having “positively transformed” services for customers…
Virgin Trains launches new partnership with Uber to encourage people to leave their cars at home
Partnership will allow passengers to enjoy more convenient door-to-door journeys in cities across the UK The initial phase offers customers the option to receive an SMS reminder with a link…